News & Events, from around Europe


Service Design Network conference

Published in Conferences
18 November 2013


Service Design Network conference in the UK for the first time!

The Global Service Design Network, in partnership with Service Design Network UK Chapter, Design Wales, PDR and Nile will be hosting this year’s Service Design Global Conference in Cardiff, the capital city of Wales.

The annual conference, previously held in Paris, San Francisco, Amsterdam and Berlin amongst other cities, is coming to the UK for the first time on the 18th, 19th and 20th November 2013. The stunning Wales Millennium Centre will be housing a fantastic series of talks, presentations and workshops around the theme of Transformation Through Service Design.

More and more Service Design practices and customer-led approaches lie at the heart of good transformational programs; by fully understanding how service design connects with all areas of an organisation, service design can support transformation on a much larger scale and achieve greater impact. This is why we will be debating, sharing and learning about ‘transformation through service design’ at the 2013 Global Service Design Network Conference.

Speakers confirmed so far include:
- Joel Bailey, Head of Service Design at Capita
- Mark Catchlove, Head of Insights at Herman Miller
- Maria Jose Jorda Garcia, Retail Banking Innovation partner at BBVA
- Ben Terrett, Head of Design at Government Digital Service and Cabinet Officer for the UK Government;
- Clive Grinyr, Director of customer experience at Cisco
- Matt Garrood, Director of Digital Planning & Innovation at EE;

Paul Thurston from PDR and co-chair of SDNC13 says, “I am really excited that such a prestigious conference is coming to Cardiff. We are looking forward to welcoming our Service Design colleagues from across the world.”

Early bird tickets are now available until the 31st July 2013 through the conference website:

For more info contact: Diana Oliveira
This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: +44 (0) 2920 417 018
Address: PDR, 200 Western Avenue, Cardiff, CF5 2YB

12_DMDKEvent Announcement: German Brand and Design Congress 2013

There is an increase in global competition: emerging markets are rapidly catching up and initiating competition on a global scale, which is subsequently making it more difficult for small and medium-sized companies to assert themselves internationally in the long term. Therefore, ensuring sustainable success now and in the future requires a well thought out strategy, which focuses both on the design and brand – particularly in the B2B sector of capital goods. 

Design Means Business 2013

Published in Conferences
15 October 2013


A National Conference promoting the Value of Design

‘Design Means Business’ is a National Conference designed to communicate and advance the value and benefits of design to businesses and the wider community.

Over two days, the conference aims to Inspire and Support Businesses to engage with design practices and practitioners through Passionate Keynote Speakers and Interactive Workshops and Master Classes.

This years conference takes place in October and speakers include senior designers from major industrial companies, Top Design Agencies and Leading Practitioners, sharing their experiences of design and how it has impacted the bottom line.

When: Tuesday 15th and Wednesday 16th October 2013
Programme 2013: click here
click here 
Where: The Sage, Gateshead
Visit website: click here

DMB have just released a fantastic LAST MINUTE TICKET DEAL available to anyone who is interested in attending this October's conference!
2 Day Ticket Now £95.00
1 Day Ticket Now
(Tickets are plus VAT)
To book your ticket click here

Contact BEDA  Koloniënstraat 56, 1000 Brussels (Belgium) t. (+32) 2 217 39 77  f. (+32) 2 217 99 72
CoFunded CEPEU

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