Don’t miss the forest for the trees – discover a world of design opportunities.



Greenhouse 2023 - Service Design and Policy Design Training

Grow your capacity for policy and service design!

Greenhouse is a unique training programme created by PDR to upskill public service leaders and policymakers in service and policy design methodologies and tools. It has been developed based on years of research and experience delivering design-driven innovation projects in the public sector.

This course will equip you with the confidence to apply design approaches to developing services and policies in your organisation. Our approach to designing services and policies focuses on the user-centred perspective, allowing you to understand what is happening in your services and how your users experience them. Through systemic, iterative collaboration with your users, you will be able to address the challenges quicker on the policy level and create services that are better, simpler, more integrated and connected to the values and needs of the user.

Greenhouse combines a live project, with design tools and techniques training. This approach ensures that the activity is applied within a real-life context, providing participants with a far richer learning experience.

Greenhouse offers not only 2.5 days of intensive hands-on learning but also excellent networking opportunities with local, national and overseas public sector collaborators.

For more information and registration links – please follow the link.

Special offer for BEDA members! Please email pswiatek(at) for a discounts code.

Open Menu