Great client service will put your business ahead of the competition. Discover what clients need and how you can meet and exceed expectations with Jonathan Kirk.
Great client service, over and above project management, is a key differentiator for agencies. Put simply, great client service makes a client’s life easier. We know from Up to the Light’s ‘What Clients Think’ report that 84% of clients who have a weaker or more vulnerable relationship with their agency, cite client service issues as the main reason.